Support
Need help or found a bug? Email [email protected]. Please do not include passwords or resume contents.
Common questions
Where is my data?
On your computer, in the extension’s own browser storage, encrypted and unlocked by your 1Job sign-in, and synced to your 1Job account. Resumes are encrypted on our server; see the privacy policy.
How do I delete my data?
Delete one application, or all local data, in the extension’s settings, or remove the extension. If you used backup, go to Settings, Account, Delete account to remove everything stored on the server, including resumes.
Do I need a passphrase?
No. Signing in opens your data on that computer. If you set a passphrase in an earlier version, 1Job asks for it once to switch over; if you forgot it, 1Job can reset that computer and restore everything synced to your account.
Which sites are supported?
Greenhouse, Workday, Lever-style application systems, Workable, BambooHR, Breezy, SuccessFactors, LinkedIn Easy Apply and Naukri, plus a “Record this page” button for other sites. The list grows over time.
Does it fill in or submit applications for me?
No. 1Job only records what you do. It never fills in forms, submits them or browses for you.
Is my resume stored as-is?
Only real PDF files are stored, up to 10 MB. Other files keep only their name.